Nutricia Customer Service Department

We’re happy to help you in any way we can.

How to contact us in the US?

To reach the Customer Service Department in the US:
Call 1-800-605-0410, Mon - Fri, 8:30 a.m. - 5:00 p.m. EST. or
send an email to CustomerService@medicalfood.com

Call 1-800-365-7354 in the US:  After 5pm -7pm EST, Mon - Fri 

Please address all written correspondence to:

Nutricia Metabolics
10 Saddle Road
Cedar Knolls, NJ 07927

How to contact us in Canada?

To reach the Customer Service Department in Canada:
Call 1-877-636-2283, Mon - Fri, 8:30 a.m. - 5:00 p.m. EST. or
send an email to info@medicalfood.com

Please address all written correspondence to:

Nutricia North America - Canada 
440 Armand-Frappier, Suite 230 
Laval, Quebec Canada  H7V 4B4 

Phone: 877-636-2283 
Fax: 514-745-6625 

General Questions:
Info@medicalfood.com

Nutrition Questions:
NutritionServices@nutricia.com

Coverage Department:
Coverage@medicalfood.com

Ordering Information:
Orders@medicalfood.com